FAQ

Where can I use Slay?

Slay is currently active in Miami and expanding to Boston in July 2019.

What are beauty service credits?

Think of beauty service credits as your Slay currency. Use them to book all of your appointments. The amount of beauty service credits you recieve a month will vary on your membership level. Each credit is worth $1.50.

What are the different levels of membership that you offer?

Currently, we offer three levels of memberships.

Essentials: 20 beauty service credits

Glow: 30 beauty service credits

Glam: 50 beauty service credits

Flawless: 60 beauty service credits

How many beauty service credits do I need to book each service?

Although these ranges are subject to change and depend on the salon and service, you will need the following credits per service:

Manicure: 10-15 credits

Gel Manicure: 20-30 credits

Pedicure: 20-25 credits

Eyebrow Waxing: 10-20 credits

Eyebrow Threading: 15-25 credits

Brazillan: 30-33 credits

Blowout: 27-37 credits

Massage: 70-100 credits

Will you be adding any more beauty services?

Yes! We are always working on adding more services to offer our customers. If there are services you want to see, reach out, shoot us a note at hello@slaybeautypass.com.

Am I always getting a service at a cheaper rate if I book via Slay?

Absolutely. With our Beauty Pass, we guarantee you are saving on each and every service.

Does my level of membership give me access to different salons or serives?

No. All membership levels have access to the same salons and services. The difference between the levels of membership is the amount of credits you get monthly. All services are discounted up to 60%.

How do I book an appoinment using credits?

Credit values vary by salon and depend on the service. The number of credits needed to perform a service at a specific salon can be found next to the appoinment listing. How you use your credits is up to you!

Where can I see how many credits I'll need for a particular service?

Before booking an appoinment, you will be able to see how many credits you'll need in order to book the service. Keep in mind that the credits needed for a manicure or any other beauty service may vary from salon to salon.

Do credits rollover from cycle to cycle?

Yes! All credits rollover.

What happens if I run out of credits?

You can buy more credits on your profile page.

How do I upgrade my membership?

You may change the level of your membership at any time as long as it is 2 days before your cycle renews by sending us a message via our contact form.

Does my membership auto-renew?

Slay is a monthly recurring membership that begins the day you sign up.

Can I put my membership on hold?

You may pause your subscription at any time as long as it is 2 days before your cycle renews. Just send us a message via our contact form.

How do I cancel my membership?

You may cancel your membership at any time as long as it is 2 days before your cycle renews by sending us a message via our contact form.